A hard refresh clears your browser cache for whichever page you are on when you perform the refresh, forcing your browser to load the most recent version of that page. The most recent Demiplane update may require you to do a hard refresh, but it’s simple and quick to do!
Note: Clicking “refresh” or the refresh arrow is not a hard refresh.
How to Empty Cache & Hard Reload on Desktop
Google Chrome
- For Windows:
- Press F12
- Right-click on the Refresh button
- Select "Empty Cache and Hard Reload"
How to do a Hard Refresh on Desktop
Google Chrome & Firefox
- For Windows:
- Hold down Control and then press F5 on your keyboard.
- For Mac:
- Hold down Command and Shift and then press R on your keyboard.
Safari (Mac)
- Go to Safari in the top bar and select Empty Cache or press Option, Command, then E.
Internet Explorer/Microsoft Edge (Windows)
- Hold down Control and then press F5 on your keyboard.
How to do a Hard Refresh on Mobile
Android
- Open your web browser on your phone.
- For Android Browser: Go to Menu > More > Settings or Menu > Settings > Privacy & Security.
For Chrome: Go to Menu > Settings > Privacy
3. For Android Browser: Select Clear cache, Clear history, and Clear all cookie data.
For Chrome: Select Clear browsing data at the bottom of the screen, leave the defaults
selected (browsing history, cache, & cookies), then select Clear.
iOS/Apple
- On your mobile screen go to Settings and then Safari.
- Near the bottom of Safari’s settings screen, select the button for Clear History and Website Data, then select Clear History and Data to confirm.
Fire tablets (2nd gen Kindle Fires and newer)
- Select Silk Browser to open the web browser on your tablet.
- Go to Menu > Settings > Privacy.
- Select Clear Browsing Data.
- Make sure that Browsing history, Cache, and Cookies, Site data are all selected, then hit Clear.